Name Mark Fox Occupation Insurance Broker Vehicle
Toyota Landcruiser
Product Type
PCP Agreement
Town Colchester
I've purchased many vehicles over the past few years and have, in majority of instances, purchased a car and financed through a main dealer....why ? .... because I thought it would be easier. I've wised up, and realise they don't always provide value for money and took the opportunity of looking on the internet. I've previously used websites such as Sainsburys do begin my search, as the search engine and PCP calculator are easy to use, but after a little searching found your website. A little nervous at first, as you hear numerous 'horror' stories when dealing with companies through the net, but after reading the reviews and doing a little research felt comfortable.
Im glad i did. I dealt with Carolyn Gilligan. She was great, handled the transaction from start to finish, was proactive, friendly and communicated throughout the process. It makes a change to actually speak to someone rather than deal with some that is trying to 'hide' behind an email address !
I've already referred Carolyn and your firm to several friends and colleagues.
As for website, only negative was that you have to obtain price of a new vehicle then manually switch to the finance page to enter details....nothing major.
One last point, the email from Carolyn introducing herself after i received several quotes from the system was probably the reason I then enquired further, without the intro, I may not have taken the time to pick up the phone.....I don't know why, perhaps it was because someone had put a name to something that was, to me, a computer programme a few hours earlier ?
Best regards,
Mark Fox
Feb 08